In 2017 Verizon made a shift in the way their customers would access email. Instead of going through a Verizon mail service, all users would demand to migrate over to another post service like AOL or Yahoo. To help Verizon customers through the process, we've put together a choice of ordinarily asked questions.

Why has Verizon left the electronic mail concern?

Over the years, we've realized there are more than capable email platforms available to our valued customers. As a result, we decided to get out of the electronic mail business and focus our energies with providing the best in Goggle box and internet experiences.

This change will non bear on your internet, Fios, Television set, or phone service.

Who do I contact if I need help with my email?

For questions with forgotten passwords, lockouts, username info, settings, and all other mail-related questions, yous'll need to contact the current email provider for your Verizon account.

If y'all currently access your Verizon.net email through AOL, visit the AOL Mail help page for boosted info.

If you currently access your Verizon.internet e-mail through Yahoo, visit the Yahoo Mail help page for additional info.

If y'all currently access your Verizon.cyberspace email through other providers, visit their help site for additional info.

Tin I access my Verizon.net e-mail through the AOL app?

Yeah! To notice out more info about mail service in the AOL app, bank check out our assistance articles for iOS or Android.

How practice I sign in to AOL Mail with my Verizon email accost?

You'll need to use your entire email address, including "@verizon.net" when signing in to AOL Postal service.

How do I admission my Verizon.net email through a 3rd party app like Outlook or Thunderbird?

If you previously used a 3rd party program to admission your mail, you'll need to update your password to the one yous created when you registered with AOL Mail.

If y'all would similar to employ an email client with your new AOL Post account and you ARE NOT currently using an email client configured with POP3, you'll need to set up your Verizon.net account using IMAP in the 3rd party application.

What happens if I didn't migrate my Verizon.net email address to AOL or excerpt my info?

Customers no longer take the pick to continue their Verizon.internet electronic mail address or extract their data to another service provider. All info that wasn't migrated to AOL of another email provider before December 5, 2017 has been deleted from our organisation.